Terms of Service

Acceptable Use Policy

When using our website and services, you agree to use them only for lawful purposes and in accordance with these terms. You specifically agree not to:

• Use our services in any way that violates applicable local, national, or international laws
• Attempt to gain unauthorized access to any part of our website, server, or network
• Transmit any viruses, malware, or other harmful code through our website
• Engage in any activity that disrupts or interferes with our services or servers
• Collect or harvest personal information about other users without their consent

Permitted and Prohibited Uses

Our website is designed for business-to-business interactions related to coffee sourcing. Permitted uses include researching our services, contacting us for business inquiries, and accessing information about Vietnam coffee production. Prohibited uses include automated data scraping, unauthorized commercial use of our content, impersonation of our business or representatives, and any activity intended to harm our business reputation or operations.

Service Access Requirements

Access to our website is provided on an as-available basis. You are responsible for maintaining your own internet connection and any associated costs. We do not guarantee uninterrupted access and may suspend or restrict access for maintenance, security, or other operational reasons without prior notice.

Fair Usage Guidelines

We expect all users to interact with our website and services in good faith and for legitimate business purposes. Excessive automated requests, attempts to overwhelm our servers, or other activities that place unreasonable demands on our infrastructure may result in access restrictions or termination of service.

Account Creation Requirements

Currently, our website does not require account creation for basic access. However, if we implement account features in the future, you will be required to provide accurate and complete information during registration. You agree to:

• Provide truthful, current, and complete information about yourself or your organization
• Update your information promptly if it changes
• Be solely responsible for maintaining the confidentiality of account credentials
• Notify us immediately of any unauthorized use of your account

Account Security Responsibilities

You are responsible for all activities that occur under your account. We are not liable for any loss or damage arising from your failure to maintain account security. If you suspect unauthorized access, you must notify us immediately and change your credentials.

Account Suspension and Termination

We reserve the right to suspend or terminate your access to our services at our discretion, particularly in cases where:

• You violate these Terms of Service or other policies
• We suspect fraudulent, abusive, or illegal activity
• Required by law or legal process
• Your account has been inactive for an extended period

Multiple Account Policies

If account functionality is implemented, creating multiple accounts without authorization or attempting to circumvent account restrictions may result in termination of all associated accounts. Contact us if you have a legitimate business need for multiple accounts.

Service Uptime and Maintenance

While we strive to provide consistent access to our website, we do not guarantee uninterrupted availability. We may need to perform scheduled maintenance, implement security updates, or address technical issues that require temporary service interruptions. We will make reasonable efforts to minimize disruptions and provide advance notice when possible.

Feature Availability

Service features, pricing, and availability may vary based on geographical location, seasonal factors affecting coffee production, and current business operations. Not all features or services may be available to all users at all times. We reserve the right to modify, suspend, or discontinue any aspect of our services with or without notice.

Geographic Restrictions

Our services are primarily focused on international coffee trade relationships involving Vietnam coffee production. While our website is accessible globally, certain services may only be available to businesses operating in specific regions or meeting particular requirements. We may restrict access from certain locations due to legal, logistical, or business considerations.

Service Modifications and Updates

We continuously improve our services and may introduce new features, modify existing ones, or discontinue features that are no longer viable. These changes may occur without prior notice. Your continued use of our services after such changes constitutes acceptance of the modified services. We are not liable for any modifications, suspensions, or discontinuations of our services.

Content Ownership

All content on this website, including text, graphics, logos, images, and software, is the property of Pleiku Terroir or its content suppliers and is protected by international copyright laws. The compilation of all content on this website is our exclusive property and is protected by copyright laws.

User-Generated Content Rights

If you submit content to our website through contact forms, comments, or other features, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display that content for business purposes related to providing and improving our services. You retain ownership of your content but represent that you have all necessary rights to grant this license.

License Grants

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal or internal business purposes. This license does not include the right to resell or make commercial use of our website or its content, download or copy account information for the benefit of another party, or use data mining, robots, or similar data gathering tools.

Copyright and Trademark Notices

All trademarks, service marks, and trade names used on this website are the property of Pleiku Terroir or their respective owners. Nothing in these Terms of Service grants you any right to use any trademark, service mark, logo, or trade name. Any unauthorized use of our intellectual property may violate copyright, trademark, and other laws.

Electronic Communications Consent

By using our services or providing your email address, you consent to receive electronic communications from us. These communications may include service updates, responses to inquiries, informational content about coffee sourcing, and other business-related messages. You agree that all agreements, notices, and other communications sent electronically satisfy any legal requirement that such communications be in writing.

Communication Preferences

You may opt out of promotional communications at any time by following the unsubscribe instructions in emails we send or by contacting us directly. However, you may not opt out of service-related communications that are necessary for the administration of your account or business relationship.